I do not provide direct individual support on the usage of the templates. Nevertheless, if you have technical issues with a file, can't open or download it, please reach out.
What is the format of the resources and templates?
The design products like landings pages etc are in figma & Framer file format.
The productivity templates are designed in notion, so after purchase you will be redirected to the notion page and then you can duplicate it.
How do i get my files?
Once the payment is validated (by Stripe or your credit card company), you are redirected to a download page with all the files. You will also receive an email, with a link to this download page.
If the payment is pending, you have to wait until it is validated to have access to the downloads.
Do you refund the products?
Due to the nature of digital goods, all sales are final and no refund will be issued.
The only exception to this policy is, if you bought a product twice, by mistake. In this case, please contact me and I will issue a refund of the duplicate item, if the payment method allows it.
How can i contact you?
My preferred method of communication is emails. I do NOT offer phone support, since most questions can often be answered by an email.